About the ZOOscreen App

What is ZOOscreen?

ZOOscreen is an app that is used for the secure screening of movies, TV shows and other video content for viewing on Apple TV and iPads. Unlike normal broadcast methods, the videos are sent to specific users and the content is protected by a variety of security methods such as forensic and personalized watermarking.

Each screening can also be limited to a set number of views

What is an App?

An app is a program that runs on your Apple TV or iPad, like iTunes or YouTube, we're sure you've got plenty of them. In this case the ZOOscreen app allows you to view your screenings.

What Will It Work On?

The ZOOscreen app is available for Apple TV and iPad:

  • 4th generation Apple TV, 32GB or 64GB.
  • iPad 3rd generation onwards, including: iPad Air, iPad Mini, iPad Pro, with iOS 9 or later.

Because the video is streamed rather than stored on your device you will need an Internet connection to be able to view the content.

How Do I Get It?

The app is available from the Apple App Store, just search for ZOOscreen.

How Do I Install It?

Your device will automatically install the app as part of the download, you will need around 50MB of available space to be able to install it.

My Apple TV says I need to authenticate the app, what do I do?

The first time you open the app on the Apple TV it will prompt you to authenticate the installation by displaying a URL and an authentication code; open a web browser on a suitable device and go to the URL: https://zooscreen.tv/authenticate .

When prompted, enter the code that is displayed on the TV and then click Submit. A confirmation message will be displayed on the website and the app will open on your Apple TV.

Note: This will also send an email to your registered email address confirming that you have authenticated a new device.

My iPad App Says I Need to Login, What Do I Do?

When you first open the app on your iPad you will be prompted to login to Core-ID which is a secure login account management system. This is so that you can identify yourself to the app so that it can stream the correct content to you.

You should already have a Core-ID; enter your email address and password and click Log In. You will be sent a text message containing a six-digit verification code. Enter the code and then click Log In. The ZOOscreen app will open and show you the content that is available for you to view.

If you can't remember your Core-ID details, see About Core-ID.